General Data Protection Regulation (GDPR)

This Privacy Policy explains how the association Catch Plus (hereinafter "we", "Catch+") collects, uses, and protects the personal data of users of the Catch+ platform in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller of personal data is Catch Plus, a non-profit association, with registered office at:

3 RUE de Lamasquere
31450 Baziège, France

Contact email: assocatchplus@gmail.com

Data Collected

We collect the personal data necessary for managing the Catch+ platform and providing our services. The collected data includes:

Identification data: Last name, first name, email address, username, password.
Payment data: Credit card information via our secure payment provider.
Usage data: Viewing history, content preferences, IP address, connection logs.
Contact data: Information provided when contacting our customer service.

Purpose of Processing

Personal data is collected and processed for the following purposes:

Providing our services: managing subscriptions, access to content, billing, etc.
Improving user experience: content personalization, recommendations.
Managing customer relations: responding to information or support requests.
Complying with legal obligations: especially tax and security requirements.
Marketing: with your consent, we may send you commercial communications regarding our services.

Legal Basis for Processing

The processing is based on the following legal grounds:

Performance of a contract: to provide subscribed services (subscriptions, content purchases).
Legitimate interest: to improve our services and ensure platform security.
Consent: for sending marketing communications (the user can withdraw consent at any time).
Legal obligations: for data retention for tax or security purposes.

Data Retention Period

We retain your personal data as long as necessary to fulfill the purposes for which it was collected:

Account data: kept for the duration of your subscription and deleted 12 months after account closure, unless otherwise required by law.
Payment data: retained only as long as necessary to process the transaction.
Marketing data: kept until you withdraw your consent.

Recipients of Data

Your personal data is processed by authorized staff and may be shared with:

Service providers such as server hosts, payment providers, or email delivery services.
Competent authorities in case of legal obligation or to protect our rights in case of dispute.

We ensure that all our subcontractors comply with appropriate security standards and GDPR.

Data Security

We implement all appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, or alteration. These measures include data encryption, access management, and regular security audits.

Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: to obtain a copy of your personal data.
Right of rectification: to request correction of inaccurate or incomplete data.
Right to erasure (right to be forgotten): to request deletion of your data unless retention is required by law.
Right to restriction of processing: to request suspension of processing in certain situations.
Right to object: to object to the processing of your data for legitimate reasons or for marketing purposes.
Right to data portability: to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, you can contact us at: assocatchplus@gmail.com

Cookies and Similar Technologies

We use cookies and similar technologies to improve the user experience on the Catch+ platform. Cookies are small files stored on your device when you visit our site.

Necessary cookies: indispensable for the proper functioning of the site (authentication, security, etc.).
Performance and analytics cookies: help us understand how users interact with our site and improve its performance.
Marketing cookies: with your consent, used to personalize the ads you see.

You can manage your cookie preferences by configuring your browser settings or using our cookie management tool.

Data Transfers Outside the EU

Your personal data is not transferred outside the European Union. Should such a transfer become necessary, we will ensure that appropriate safeguards are in place (such as the European Commission’s standard contractual clauses).

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. In case of substantial changes, we will inform you via a message on our site or by email.

Contact

For any questions regarding this Privacy Policy or to exercise your data protection rights, you can contact us at:

Catch Plus
3 RUE de Lamasquere
31450 Baziège, France

Email: assocatchplus@gmail.com
Phone: +33 5 36 89 39 14